Terms & Conditions
Welcome to Sairen Label. By placing an order through our website, social media platforms, or direct communication, you agree to the following terms and conditions. These policies help us serve you better and maintain a smooth, respectful experience for all customers.
1. Made-to-Order
All outfits at Sairen Label are made on request with great attention to detail. Because of this, please allow 3–7 working days for production and processing before dispatch.
2. Product Availability
We create limited quantities per drop. Once sold out, items may not return. Your order is only confirmed once payment has been received.
3. Orders & Payments
Full payment is required to confirm and begin your order. Orders without payment after 24 hours may be cancelled. We accept bank transfers and secure online payments.
4. Processing & Delivery
Please allow 3–7 working days for your order to be processed (excluding weekends and holidays). Delivery times depend on your location and courier efficiency. We’ll provide tracking updates where possible.
5. Returns & Exchanges
We do not offer refunds. However, exchanges are accepted within 3 days of delivery if:
The item is unworn and unwashed
It is returned in its original condition
You cover return shipping costs
Custom and altered orders are final sale and not eligible for exchange.
6. Intellectual Property
All designs, content, and imagery under Sairen Label are original and protected. They may not be reproduced or used without written permission.
7. Privacy
We respect your privacy. Your data will never be sold or shared. For more on how we handle your information, please refer to our Privacy Policy.
8. Contact
We’re here to help. For any questions, reach out via:
sairenlabel@gmail.com
info@sairenlabels.com
09064987077
Instagram & TikTok: @sairenlabel